Privacy Policy

Our contact details

NAME: Sancta Solutions Ltd

ADDRESS: 71-75 Shelton Street Covent Garden WC2H 9JQ: London Organisation name: Sancta Solutions Ltd United Kingdom

PHONE NUMBER: 07977 432567

E-MAIL: [email protected]

The type of personal information we collect

We currently collect and process the following information: Personal identifiers, contacts and characteristics (for example, name, email address and contact details).

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons: to fulfil our contractual obligations to our clients, or when our clients ask us to do something before entering a contract (e.g., provide a quote).

We use the information that you have given us in order to support your request for further information and via our website contact form.

We will not share this information with other organisations or individuals or use it for marketing purposes.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You can remove your consent at any time. You can do this by contacting [email protected]

(b) We have a contractual obligation. We collect the information you provide to process requests for information about our services.

How we store your personal information

Your information is securely stored on Sancta Solutions Cloud storage and hardware media.

We keep your contact information for 12 months. We will then dispose your information by erasing the entries and overwriting the media.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Sancta Solutions Ltd, 71-75 Shelton Street Covent Garden, London, WC2H 9JQ: or email [email protected] if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Sancta Solutions Ltd, 71-75 Shelton Street Covent Garden WC2H. Call 07977 432 567, or email [email protected].

You can also complain to the ICO if you are unhappy with how we have used your data.

THE ICO’S ADDRESS:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk